Axu Technologies Inc. ("Axu," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (the "Axu Platform").
1. Information We Collect
We may collect personal information from you in a variety of ways, including, but not limited to, when you register on the platform, request a ride, provide services, or communicate with us. The types of personal information we may collect include:
- Personal Identification Information: Name, email address, phone number, date of birth, and a copy of your government-issued identification.
- Driver and Vehicle Information: Driver's license details, vehicle information, and auto insurance information.
- Geolocation Data: We collect precise location data from your mobile device when the Axu app is running in the foreground or background to facilitate rides.
- Transaction Information: Details about the rides you take or provide, including date, time, fare, and distance.
- Usage and Device Information: Information about how you interact with our services, as well as device information like IP address, operating system, and browser type.
2. How We Use Your Information
We use the information we collect for purposes including:
- To provide, maintain, and improve our services, including facilitating payments, and sending receipts.
- To enable transportation and other services.
- To perform internal operations, such as preventing fraud and abuse, and to troubleshoot software bugs.
- To communicate with you about products, services, promotions, and news.
- To comply with legal obligations and law enforcement requests.
3. Sharing of Information
We may share your information with:
- Other Users: For example, we share a rider's name and pickup location with a driver. We share a driver's name, vehicle information, and location with a rider.
- Third-Party Service Providers: Who perform services on our behalf, such as payment processing, background checks, and data analysis.
- For Legal Reasons: In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
4. Your Choices
You have choices regarding your information:
- Location Information: You can stop our collection of location information at any time by changing the preferences on your mobile device.
- Account Information: You may update, correct, or delete your account information at any time by logging into your account.
5. Security
Axu takes reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the Axu Platform or by other means, such as email.